Return Period

You may return any unused and unopened items within 30 days of your purchase for a full refund. To initiate a return, please contact our customer service team at [email protected] to receive a Return Authorization (RA) number.

Conditions for Returns

To be eligible for a return, the following conditions must be met:

• Items must be in their original packaging and condition.
• Items must not be used, opened, or damaged.
• All components, accessories, and documentation must be included.

Refund Process

Once we receive your returned items, we will inspect them to ensure they meet our return criteria. If approved, your refund will be processed within 7-10 business days, and a credit will be applied to your original payment method. Please note that shipping costs are non-refundable.

Exchanges

If you received a defective or incorrect item, we will gladly exchange it for you. Please contact us within 30 days of your purchase to arrange for an exchange.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped). We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions or need assistance with your return, please reach out to our customer service team at [email protected] or call us at (808) 667-3513.